Privacy policy

Introduction

Ovrload is committed to protecting the privacy and security of our members' personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with applicable laws and regulations.

Information We Collect

Personal Information:
Name
Date of Birth
Email Address
Postal Address
Information from the registration questionnaire
Payment Information:
Payment details are processed securely via our payment processor, Stripe. We do not store your payment details on our servers.

Images:
Photographs or videos of members may be taken during classes or events. These images may be used for social media and other marketing purposes.

Website Data:
When you visit our website, we may collect information such as your IP address, browser type, pages visited, and the date and time of your visit. This helps us understand how our website is used and improve your browsing experience.

How We Use Your Information

We collect and use your personal information for the following purposes:

To manage and operate our business.
To process class bookings and payments.
To ensure the safety and well-being of our members.
To communicate with you about your membership, classes, and events.
To improve our services and member experience.
To comply with legal obligations.

Our booking system is operated by SimplyBook.me who process your data in line with their Privacy Policy and Data Processing Agreement.

Image Use

Images taken at the gym or during gym events may be used for:

Social media posts
Marketing materials
Promotional content

If you do not wish to have your image used, please inform us in writing.

Data Security

Our technology providers implement robust security measures to protect your personal information, including:

Secure servers and encryption.
Access controls to personal data.
Regular security assessments.

Data Sharing

We do not share your personal information or images with third parties, except as necessary to:

Comply with legal requirements.
Process payments via Stripe.

Use of Cookies

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us:

Remember your preferences and settings.
Understand how you use our website.
Provide relevant content and advertisements.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of your personal information, subject to legal and contractual obligations.
Object to the use of your data for marketing purposes.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@ovrload.co.uk or by mobile 07850053686.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes via email.